According to ISO 9001 goals have to be documented. A central documentation of these goals takes place in the module goal management. Responsibility for the achievement of goals can be assigned to as well as the progress can be centrally evaluated. In addition, this module is a great way to transparently communicate company wide goals with your employees in order to increase motivation throughout your staff. To achieve your objectives, tasks can be linked to the goals and effectiveness will be documented. The structured documentation process of the company objectives is always done in a SMART manner, goals are:
S- Specific: objectives must be clearly defined.
M- Measurable: Goals must be measurable.
A- Accepted: Goals must be accepted by the recipients.
R- Realistic: Goals must be achievable.
T- Terminated: Each goal includes a clear deadline.