Product management in qmBase

Use products as a central reference point in quality management

Link products with claims, errors, actions, documents, customers and suppliers. Relationships, patterns and the need for action become visible faster.

Product detail view in qmBase with product information, links and context data
Product detail view in qmBase

The problem

Many pieces of information. No product perspective.

Claims, documents, actions and supplier information are created in many places and are often reviewed separately. Without the product as a shared reference point, relationships remain hidden.

Main problem

Relationships remain hidden

Information about a product is spread across claims, actions, documents and other QMS records. This makes it difficult to see which products are affected and which information belongs together.

Claims without product context

When claims are not linked cleanly to products, it remains unclear which products are affected most often.

Actions without context

Product improvements and corrections are harder to trace when the reference to the affected product is missing.

How the app works

Products as context for claims, errors and actions

Products are captured centrally and linked to claims, errors, actions and documents. This makes it easy to see which information belongs to a product and which products are affected.

Product overview in qmBase with product list, status, product information and filter options
Product overview in qmBase

Capture

Capture products centrally

Structure products and services with article numbers, categories, status and tags.

Connect

Link claims, errors, actions and documents

Use product data directly where quality information is created.

Identify

Identify affected products faster

See which products are repeatedly affected by claims or errors.

Trace

Trace product improvements

Understand which actions improved or changed a product.

More than a product catalog

The product makes relationships visible

Quality management information becomes much more useful when it is clear which product it refers to. A claim is then not just an isolated case, but a signal for a potential product issue.

Records become visible in context

Claims, errors and actions do not remain isolated. They can be reviewed together through the affected product.

Identify recurring problems

When claims, errors and actions meet at the product, patterns and possible causes become visible.

Product

Product claims

Claims

Failure pattern

Errors

Improvement action

Actions

Inspection plan

Documents

Customers

Suppliers

Typical use cases

Questions that product context can answer

Product context helps review claims, errors, actions and documents in the right context.

Which products regularly cause claims?

Identify which products are repeatedly affected by customer, supplier or internal claims.

Which errors occur for specific products?

Review error reports by product to understand clusters, recurring failure patterns and possible causes.

Which actions changed a product?

Track which corrections, optimizations or internal improvements are connected to a product.

Which documents belong to which product?

Find specifications, inspection plans, approvals and further evidence in the right product context.

Honest positioning

Not an ERP system, but product context for your QMS.

The products app turns products into the reference point for claims, errors, actions and documents. Product-related information remains traceable and easy to analyze in quality management.

Not the focus

  • ERP replacement
  • Variant and bill of materials management
  • Inventory, pricing or production planning

The value

  • Products as a central reference point
  • Link claims, errors and documents
  • Identify recurring problems faster

Bring products into focus in your quality management

Connect products with claims, errors, actions and documents. Patterns, causes and the need for action become visible faster.