Main problem
Actions live in too many places
Spreadsheets, emails, audit reports and meeting notes create multiple versions of the truth. In daily work, nobody is fully sure which action is actually current.
Projects & Tasks
Implement actions effectively instead of only documenting them
Manage actions centrally, traceably and directly in the context of your management system. With clear ownership, automatic reminders and complete traceability, actions turn into real improvements.
Why actions fail
Many actions are decided. Only a few are implemented cleanly.
Action management rarely fails because tasks are missing. It fails because ownership, progress and context do not remain consistently visible.
Ownership stays vague
When responsibilities, due dates and status are not clearly visible, actions remain open or move back and forth between teams.
Context gets lost
Actions often originate from audits, risks, complaints or objectives. Without a connection, it becomes hard to prove later why something was decided.
Action management with structure
All actions in one central place
qmBase shows which actions are open, who is responsible, which deadlines are becoming critical and which evidence is created directly on the action.
Capture
Manage actions centrally
Corrective actions, audit actions, CAPA and improvements in one place
Own
Clarify responsibilities
Owners, due dates and status remain visible
Follow up
Keep deadlines in view
Notifications and reminders reduce manual follow-up
Prove
Document effectiveness
Custom fields, checklists, comments, attachments and audit trail
Connect
Link context directly
Audit, risk, complaint, process, document or objective stay connected
Evaluate
Steer progress and projects
Dashboards and projects group open, overdue and related actions
Make relationships visible
Actions are part of the management system
An action in qmBase is not isolated in a task list. It remains connected with audits, risks, complaints, processes, documents, objectives and responsibilities.
Trigger and decision remain traceable
Whether audit finding, risk or complaint: the action stays connected with the cause and the relevant information.
Evidence emerges in the workflow
Comments, attachments, status changes and effectiveness reviews are documented where the action is implemented.
Action
Audit action
Audit
Risk
CAPA
Complaint
Change plan
Process
Objective
Product
qmBase Story 03
Ready to go
"By the way, I am on vacation for four weeks next month."
"Four weeks?"
"These days, things run without me."
Fewer dependencies. More freedom.
Structure instead of action chaos
Document actions with context and evidence
In qmBase, an action is more than a list entry. Detail view, custom fields, comments, attachments, audit trail and links record what was decided, implemented and reviewed.
Overview and detail in one workflow
From the action list to the detail view, it remains visible what the action is about, who owns it and which deadline applies.
Context directly on the action
Audits, documents, risks or complaints remain connected where the action is worked on.
Document evidence and effectiveness
Custom fields, checklists, comments, attachments and audit trail record what was implemented and reviewed.
Owner and due date
Prevent open actions without clear responsibility.
Tags
Assign actions directly to the management system or departments, for example.
Links
Connect actions directly with audits, processes and other QM information.
Nothing drops out of sight
Recognize need for action immediately
Filters, smart views and status information show which actions are open, critical or overdue.
Smart views for daily work
Teams filter their relevant actions and save those views for future use.
Recognize need for action earlier
Status, due dates and responsibilities make issues visible before they show up in the audit.
Actions by ownership, context and due date
Open actions
TitleOwnerTagsDue date
Update incoming goods inspection
Owner
MSM. Schneider
Tags
AuditProduction
Due date
Jun 30
Qualify second supplier
Owner
TBT. Becker
Tags
RiskPurchasing
Due date
Jun 15
Review CAPA effectiveness
Owner
JVJ. Vogt
Tags
CAPACustomer
Due date
May 20
Eliminate complaint cause
Owner
AFA. Frank
Tags
ComplaintQuality
Due date
Jun 28
Less manual follow-up
Automatic follow-up instead of chasing manually
Workflow automations help track actions reliably. Responsible people are informed automatically, and open actions do not drop out of sight.
Inform owners automatically
As soon as an action is created, the responsible person receives all relevant information about task, due date and context.
Follow up open actions reliably
Automatic reminders reduce manual chasing and make sure deadlines do not only sit in a list.
Automation active
qmBase informs and reminds automatically
1
Action created
Update inspection plan
Owner
M. Schneider
Due date
Jun 30
Source
Internal production audit
2
Automatic notification
M. Schneider is automatically informed about the new action by email and in-app notification.
Email sent successfully
3
Automatic reminder
Due date
Jun 30
Before and after the due date, M. Schneider is automatically reminded of the action.
Email sent successfully
More clarity in daily work
“qmBase has significantly developed our QM system. What used to be a patchwork became a meaningful system where important processes and information are secured centrally. qmBase also convinced in external audits.”
Marco Otto
Operations management mechanical production and QMB·MJM Metallverarbeitung Mangner GmbH
Bring structure to your action management
See in a demo how qmBase helps you manage actions centrally, traceably and directly in the context of your management system.